Privacy Policy

This Privacy Policy outlines our practices concerning the collection, use, and disclosure of your information when you use the RestoreFast Platform (including our website at restorefast.com, our mobile application, and our online services including admin.restorefast.com and form.restorefast.com) and tells you about your privacy rights and how the law protects you.

Information Collection and Use

For a better experience while using our Platform, we may require you to provide us with certain personally identifiable information, including but not limited to:

• Full name (first and last name)
• Email address
• Phone number
• Physical address and location
• Property and project information
• Usage data and device information

The information we collect will be used to contact or identify you, provide restoration and construction services, process project documentation, and improve the functionality and performance of our Platform.

Our Platform also uses third-party services to collect and analyze data from your visits. These services help us understand user behavior and enhance our services accordingly:

• Google Analytics: Collects data related to your device and interaction with our site, helping us understand the performance of our site and improve user experience.
• NextRoll: Collects data to provide personalized advertisements based on your interests ("interest-based advertising"). This data may include your browsing activity, IP addresses, and email addresses (in hashed form) for cross-device tracking.

Log Data

Whenever you use our Platform, we collect data and information (through third-party products) on your device called Log Data. This Log Data may include information such as your device's Internet Protocol ("IP") address, device name, operating system version, app configuration when utilizing our Platform, the time and date of your use, and other statistics.

Use of Information

We use the collected information for several purposes:

• Providing, operating, and maintaining our restoration and construction services
• Processing and managing project documentation
• Communicating with you about projects, services, and updates
• Analyzing and improving our Platform
• Personalizing your experience
• Serving targeted advertisements
• Compliance with legal obligations

Opting Out

You can opt-out of personalized advertisements by:

• Adjusting your browser settings to decline third-party cookies
• Visiting the NAI's opt-out platform, EDAA's opt-out platform, or DAA's opt-out platform
• For Google's use of cookies or device identifiers, visit Google's Ads Settings

Cookies

Cookies are files with a small amount of data commonly used as anonymous unique identifiers. These are sent to your browser from the websites you visit and are stored on your device's internal memory. Our Platform may use "cookies" and third-party code and libraries that use cookies to collect information and improve their services. You have the option to accept or refuse these cookies and know when a cookie is being sent to your device.

Service Providers

We may employ third-party companies and individuals due to the following reasons:

• To provide, develop, and host the functionality of the Platform on our behalf
• To perform Platform-related services
• To assist us in analyzing how our Platform is used
• To facilitate project management and documentation

These third parties may have access to your Personal Information to perform tasks assigned to them on our behalf. They are obligated not to disclose or use the information for any other purpose.

Security

We value your trust in providing us your Personal Information and we strive to use commercially acceptable means of protecting it. However, no method of transmission over the internet or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Cross-Device Tracking

We may share hashed email addresses with advertising partners like NextRoll to deliver personalized ads across your devices.

Links to Other Sites

Our Platform may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children's Privacy

Our Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us.

Your Rights and Choices

You have rights concerning your personal information, including:

• Access: You can request access to the personal information we hold about you.
• Correction: You can request that we correct any inaccurate personal information.
• Deletion: You can request deletion of your personal information, subject to certain exceptions.
• Portability: You can request a copy of your personal information in a structured, commonly used format.

To exercise these rights, please contact our support team at info@restorefast.com.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. You are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted.